What will this job do to improve your life?
This is an opportunity for an experienced ServiceNow Program Manager to lead a major workstream within a large-scale technology and data transformation. You’ll take ownership of a complex ServiceNow and technology data workstream, leading it through design, delivery and implementation. This is not a generalist Program Manager or Project Manager role. We need someone who has personally led significant ServiceNow/CMDB transformation programs within banking and understands the complexities of technology data at enterprise scale.
What will you be doing?
- Lead a complex ServiceNow / CMDB transformation workstream.
- Drive a significant technology data uplift across multiple systems.
- Lead delivery across internal technology teams and external vendors.
- Own program planning, budget, governance, risks, issues and dependencies.
- Manage senior stakeholders and drive delivery across a complex enterprise environment.
What will you need?
Please only apply if you have the following experience:
- Banking experience
- Program Management experience delivering significant ServiceNow / CMDB transformations
- ServiceNow Service Mapping experience
- Large-scale technology and data transformation experience
- Experience consolidating and improving technology data across multiple systems
- Strong vendor and commercial management experience
- Strong program governance, budget, risk and dependency management
- Excellent senior stakeholder engagement
Company and culture
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You’ll be working in a high-performing, professional and collaborative environment where people are expected to take ownership and deliver.
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It will suit someone who is pragmatic, comfortable with complexity and ambiguity, and able to work across senior stakeholders and technical teams without needing lots of hand-holding.
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They’re looking for someone who can bring structure, momentum and clear communication, while being prepared to get into the detail when needed.
This role requires Program-level ownership, rather than Project Management experience alone.