Principal Functional Lead | D365 CE & Power Platform
Full Australian Working Rights Required | No Sponsorship
Hybrid – 2/3 days P/W in Sydney or Melbourne
We’re partnering with a growing Microsoft consultancy delivering large-scale digital transformation programs across enterprise environments. Due to continued project growth, they are looking to appoint a senior Functional Consultant to lead customer engagements across Dynamics 365 and Power Platform solutions.
This is a hands-on leadership role suited to someone who enjoys working closely with customers, shaping solutions, leading workshops, and driving successful project delivery from discovery through to go-live.
The Role
You will work directly with customers to help modernise operations, improve service delivery, and streamline business processes through Microsoft technologies.
Responsibilities include:
* Leading functional discovery workshops and stakeholder engagement sessions
* Gathering, analysing, and translating business requirements into scalable solution designs
* Delivering functional solutions across Dynamics 365 CE and Power Platform
* Supporting implementations across areas such as customer service, scheduling, field operations, workflow automation, and case management
* Managing functional design documentation, UAT coordination, defect resolution, and go-live activities
* Acting as a trusted advisor to both customers and internal delivery teams
* Providing leadership and guidance across complex transformation engagements
* Supporting pre-sales activities, demonstrations, and solution discussions where required
About You
* Extensive experience delivering Dynamics 365 CE and Power Platform solutions in a functional consulting capacity
* Strong background leading customer-facing workshops and requirements gathering sessions
* Proven experience owning end-to-end functional delivery across complex implementations
* Experience across modules such as Customer Service, Field Service, Marketing, or broader CE capabilities
* Comfortable operating in a fast-paced consulting environment across multiple projects simultaneously
* Strong stakeholder engagement skills with both operational and executive-level users
* Previous consulting or Microsoft Partner experience highly regarded
* Strong understanding of functional architecture and business process transformation
What’s on Offer
* Opportunity to join a rapidly growing Microsoft consultancy
* Strong project pipeline across enterprise transformation programs
* Hybrid working environment
* Sydney or Melbourne location
* Excellent career growth and long-term progression opportunities within the Microsoft ecosystem